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"I felt cared for and valued"

About: Perth and Kinross Health & Social Care Partnership / Public Dental Service (Tayside)

(as the patient),

I’m a longtime patient of Broxden Dental Centre. I see either dental final year students, alternating with dental therapy final year students. They are unfailingly pleasant, polite, thorough, knowledgeable, caring, careful and professional.

The lovely young dental therapy student I saw said I could call her Rex. She was exceptionally thorough and gave excellent details, explanations, advice and recommendations.

Another appointment soon for a deep clean, because although she said I keep my teeth exceptionally clean, there are areas below the gums and in a couple of deep pockets due to gum disease, that cannot be reached other than by a deep clean. 

Clare, a senior dental nurse, was assisting and she too was very careful, caring, professional and pleasant. I am so grateful to be able to use this excellent facility. I felt cared for and valued.

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Responses

Response from Gillian Elliott, Deputy Clinical Dental Director, Public Dental Service, NHS Tayside about a year and a half ago
Gillian Elliott
Deputy Clinical Dental Director, Public Dental Service,
NHS Tayside
Submitted on 13/10/2023 at 10:03
Published on Care Opinion at 10:03


picture of Gillian Elliott

Thank you very much for taking the time to leave feedback for the therapy and dental students. I have passed your comments on to the dental school. Your feedback means a lot to the staff and students. Patient care is an essential part of learning so thank you for giving up your time to progress the learning for these students.

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