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Care Opinion

Outstanding care

Story from nhs.uk

"Outstanding care"

About: Central Middlesex Hospital

Knee replacement. I cannot express how well I was looked after by just everyone. The attention and care was first class. I could not of paid for better treatment thankyou so much. I had a side room and the food was excellent both of which I would have liked to pay extra for if I was given the facility to do so. For those of us who can afford to pay it would be nice to do so...a little giving back is always good. Thankyou

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Responses

Response from Anjali Patel, Patient Experience Manager, London North West University Healthcare NHS Trust 7 months ago
Anjali Patel
Patient Experience Manager,
London North West University Healthcare NHS Trust

Submitted on 06/10/2023 at 13:14
Published on Care Opinion at 13:14

Dear Sir/Madam,

Thank you for taking the time to leave your feedback following your knee replacement surgery.

I am so pleased to read that you had a great experience and that our staff made you feel comfortable and at ease during your stay. I have passed this feedback onto the team and I am sure it will make their day.

I hope that you are recovering well from the surgery.

Best wishes,

Leanne Fernandes- Patient Experience and Engagement Lead

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