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"Truly grateful to these wonderful NHS Lanarkshire staff."

About: University Hospital Monklands / Chemotherapy Day Unit (Ward 15) University Hospital Wishaw / Medical Day Unit

(as the patient),

The care and support I have received during my treatment for Hodgkin's lymphoma had been incredible. My consultant Dr Clark and specialist nurse Lee Anne have been so supportive at the most difficult time if my life.

The staff in the Medical day unit were always cheerful while providing Picc care. And the staff on ward 11 monklands made receiving chemo as easy as they could, the care and compassion the staff show is just amazing. They make what isn't always the most pleasant procedures that little bit easier, despite being incredibly busy.

Special mention to staff nurse Ainslie whose ability to put you at ease (and get a venflon sited in rubbish veins) was second to none. Truly grateful to these wonderful NHS Lanarkshire staff.

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire nearly 2 years ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 16/10/2023 at 15:24
Published on Care Opinion at 15:24


picture of Jennifer Montgomery

Dear KT78,

Thank you for sharing your experience on Care Opinion of University Hospital Monklands, Chemotherapy and University Hospital Wishaw, Medical Day Unit.

I am sorry to hear about your diagnosis, it must have been a very worrying time for you and I am so glad that the supportive and professional teams have been able to make a difficult treatment slightly more bearable.

I would be delighted to share your kind words and positive feedback with the whole team but I am sure that Dr Clark, Lee Anne and Ainslie will be especially happy with how their actions have made an impact on your experience.

I wish you the best with your treatment.

Kind Regards,

Jenni

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