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Quick appointment & referral

Posted By Unknown42

"Quick appointment & referral"

About: The Lawson Practice

(as a service user),

Had an unusual change to my body and contacted the surgery using the online form. Within 2 days I had an appointment.

At my appointment my GP was super thorough and took time to listen and ask questions.

A day after my appt I received a text to confirm that the referral to a local hospital for checks has been completed.

Really appreciate the support and speed with which my physical health concern was actioned.

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Responses

Response from Uzo Chukwunonye, Deputy Practice Manager, The Lawson Practice, The Lawson Practice nearly 2 years ago
Uzo Chukwunonye
Deputy Practice Manager, The Lawson Practice,
The Lawson Practice

Submitted on 08/10/2023 at 21:16
Published on Care Opinion at 21:16

picture of Uzo Chukwunonye

Hi,

Thank you for taking the time to provide us with your feedback. We are delighted to hear that you had such a positive experience at our GP surgery.

It is very encouraging to know that you felt listened to and cared for during your appointment. We aim to provide thorough and compassionate care to all of our patients. Thank you for recognizing the efforts our team made to respond quickly to your health concern, schedule an urgent appointment, and facilitate the referral process.

Please do not hesitate to reach out if you need anything further. We look forward to continuing to provide you with excellent care.

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