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"I was terrified but they took time to explain everything"

About: Pilgrim Hospital / Clinical haematology

(as the patient),

The staff were kind, caring and took time to explain everything to me about what was happening and why and this helped to put me at ease.

I was terrified about the bone marrow biopsy procedure I had to have but the doctor was so understanding and this helped me to trust him.

Thank you to everyone who dealt with me.

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Responses

Response from Lauren Rigby, Lead Nurse for Cancer, Palliative & End of Life Care, Ward 7a, ULHT 2 years ago
Lauren Rigby
Lead Nurse for Cancer, Palliative & End of Life Care, Ward 7a,
ULHT
Submitted on 09/10/2023 at 10:22
Published on Care Opinion at 10:22


Dear dancern75

Thank you for taking the time to share this feedback.

Thanks

Lauren

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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