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"It makes so much of a difference to feel that you are listened to"

About: Rosewood Practice

(as the patient),

Sonia, the practice manager, is always so welcoming, kind and accommodating. She listens so well! She has an excellent bedside manner! She doesn't rush us out of our appointed time. She takes time to explain what will be happening.

We have been with this Practice for over twenty years and she's always so delightful.

It makes so much of a difference to feel that you are listened to. And Sonia has always been someone who makes you feel at ease.

Sonia took my blood pressure and advised me what to do to make sure it's lower next time.

She then proceeded to do a blood test; again, she was gentle and reassuring when the blood wouldn't extract from my arm.

Always excellent service from her.

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Responses

Response from Sonia Kaur, Practice Manager, Rosewood Practice, Rosewood Practice nearly 2 years ago
Sonia Kaur
Practice Manager, Rosewood Practice,
Rosewood Practice
Submitted on 09/10/2023 at 15:29
Published on Care Opinion at 15:29


picture of Sonia Kaur

Thank you so much for your wonderful feedback, always appreciated. Rosewood Practice staff are always here to help and support our patients with kindness, professionalism and care, we are always happy to help with a smile.

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