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"Made me feel at ease"

About: Fife Community Services / Sexual Health

(as the patient),

Saw Heather for my cervical screening. She was lovely, explained everything and made me feel at ease during the appointment and exam. 

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Responses

Response from Pam Goodall, Lead Nurse CTAC, Sexual Health, BBV & GBV Services, Community Treatment and Care Service, Sexual Health & Blood Borne Virus, NHS Fife nearly 2 years ago
Pam Goodall
Lead Nurse CTAC, Sexual Health, BBV & GBV Services, Community Treatment and Care Service, Sexual Health & Blood Borne Virus,
NHS Fife
Submitted on 05/10/2023 at 17:16
Published on Care Opinion on 06/10/2023 at 09:16


Dear Pavopn93

Thank you for taking the time to tell us about your experience whilst attending your appointment with the sexual health team. It is lovely to get such positive feedback.

I will take pleasure in passing on your comments to Heather and the team.

Best wishes

Pam

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Response from Kirsty Durham, Senior Charge Nurse, Sexual Health, Fife Health & Social Care Partnership nearly 2 years ago
Kirsty Durham
Senior Charge Nurse, Sexual Health,
Fife Health & Social Care Partnership
Submitted on 05/10/2023 at 17:38
Published on Care Opinion at 17:38


picture of Kirsty Durham

Dear pavopn93, thank you for taking the time to tell us about your experience of our clinic. Feedback such as this is extremely valuable as it may encourage others who have been putting off making an appointment for their smear test. We understand that people often feel anxious about attending therefore it is important for us to ensure that their experience is as comfortable as possible. I know that Heather and the rest of our team will be delighted to hear that your experience was such a positive one.

Kirsty Durham, Sexual Health Senior Charge Nurse

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