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Felt very well informed and looked after the entire time

Posted By Kians896

"Felt very well informed and looked after the entire time"

About: Gynaecology / Hysteroscopy Services

(as the patient),

I attended for the procedure and felt very well informed and looked after the entire time.

Dr Neill clearly explained what would happen and I felt reassured I was in safe hands.

Whilst the procedure was uncomfortable, with the aid of gas and air and reassurance provided by Yvonne (HCSW) I was able to tolerate the pain.

I was also happy to have had Siobhan in watching the procedure, who is a trainer hysteroscopist and I am sure she will be an asset to NHS once she has completed her training.

Well done to all of you for making the procedure bearable and as relaxing as possible through compassion, reassurance and respect - keep up your amazing work 

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Responses

Response from Denise Marshall, Senior Charge Nurse, Obstetrics & Gynaecology - Outpatient Services, NHS Tayside nearly 2 years ago
Denise Marshall
Senior Charge Nurse, Obstetrics & Gynaecology - Outpatient Services,
NHS Tayside

I manage the Gynaecology outpatient services, including the early pregnancy assessment clinic, Gynaecology clinics and the Gynaecology Assessment Unit

Submitted on 05/10/2023 at 15:05
Published on Care Opinion at 15:05

Dear Kians896

Thank you for your kind feedback.

I am pleased that you felt well informed and looked after during your procedure with Dr Neill and Siobhan, our Nurse Hysteroscopist trainee, and that you felt reassured and in safe hands.

We strive to provide the highest possible standard of care for all our patients, and it is always reassuring to hear when this is the case.

I hope you are recovering well from your procedure and wish you all the best in the future.

Thank you again for your feedback.

Denise Marshall, Senior Charge Nurse, Gynaecology and Early Pregnancy Outpatient Services.

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