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"Colonoscopy"

About: North Devon District Hospital / Colorectal surgery & stoma care North Devon District Hospital / Endoscopy

(as the patient),

I went for a Colonoscopy at North Devon District Hospital. Reception was very efficient and they were expecting me. I was called in by a male nurse who asked me a number of questions and took my blood pressure and temperature. He explained what was going to happen. I was then taken to the ward and allocated a bed space. and changed into a robe. A female nurse then put a cannula in my vein in my left arm. After a while I was taken to have my Colonoscopy.

The team were very reassuring throughout the Colonoscopy and made me very relaxed and were very professional. After the Colonoscopy I was taken back to the ward and my blood pressure taken. After a little while I was allowed to get dressed and was offered a drink and biscuits. I was debriefed by the female nurse and then my lift home arrived. I would like to add that all the staff in the Endoscopy department were excellent.

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Responses

Response from Jo Williams, Deputy Manager, Endoscopy (Northern Services), Endoscopy (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 7 months ago
Jo Williams
Deputy Manager, Endoscopy (Northern Services), Endoscopy (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 19/10/2023 at 18:19
Published on Care Opinion at 18:19


Dear Wales,

Thank you for your lovely story about the Endoscopy Unit.

It is always so nice for us to receive such great feedback!

Our aim is to achieve excellence in the service we deliver for our patients and I am so happy your experience was a positive one

Once again, thank you for sharing your story on Care Opinion

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