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"Hand surgery"

About: Glasgow Royal Infirmary / Plastic Surgery & Burns (wards 45, 47, 48 & 49)

(as the patient),

Plastic surgery ward 49 and 47 staff doctors nurses are highly professional, efficient, informative and caring. Surgeons were exceptionally good in terms of kindness, care pre-operation. Put me at ease instantly. Even the domestic cleaning staff were great in terms of care and friendliness.

I spent 3 days with the ward nurses and they treated me with so much care respect and dignity. Ward 49 Lauren, margaret my personal thanks to you both. Staff mannerisms, attention to patient care and full communication was on point.  Ward 47 Fern thankyou for taking great care of me overnight post op. All are a huge asset to Glasgow NHS. I can't praise everyone enough esp when i came alone, filled with severe pain, anxiety, stress and fear and left the ward satisfied. Thankyou so much. You guys are in my prayers. Huge applause. Keep up the brilliant work. 👏 

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Responses

Response from Jackie Dunlop, Interim Clinical Services Manager, Burns and Plastic Surgery Unit; Centre for Integrated Care, NHS Greater Glasgow and Clyde nearly 2 years ago
Jackie Dunlop
Interim Clinical Services Manager, Burns and Plastic Surgery Unit; Centre for Integrated Care,
NHS Greater Glasgow and Clyde
Submitted on 29/09/2023 at 10:04
Published on Care Opinion at 10:04


Dear Chewbacca2,

Many thanks for taking the time to share your experience and provide our team with such complimentary feedback, it is lovely to read that you had such a positive experience throughout your journey within our Plastic Surgery services. I will certainly ensure that your lovely comments are shared with the team.

Many thanks

Jackie Dunlop

Lead Nurse

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