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"Still waiting for CT scan results"

About: The Maidstone Hospital

I had a CT scan at Hermitage Court 8 weeks ago on 4th August 2023 and I'm still waiting for the results (as at 27/9/23) to be passed to my GP. I've called at my surgery on numerous occasions and even rang the Imaging Dept at Maidstone Hospital. The scan was still waiting to be 'read' a week ago. I was told I can't personally chase it up - it has to be my GP or the Medical Secretary at the medical practice. Last time I had a CT scan (2 years ago) the results came through within 2 weeks! Very frustrating!!

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Responses

Response from The Maidstone Hospital nearly 2 years ago
The Maidstone Hospital
Submitted on 10/11/2023 at 12:31
Published on nhs.uk on 13/11/2023 at 20:35


Dear Patient

Thank you for taking the time to give your feedback and I am sorry to learn that when submitting your review you were still awaiting the results of your CT scan.

Can I please suggest that you contact PALS on the details below, so that we may assist you further if necessary. In the meantime I am again sorry for your experience.

With regards

Jane Williamson

PALS Officer

01622 224960

01892 632953

mtw-tr.palsoffice@nhs.net

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