"Less than bare minimum care"

Every experience I've had with this practice has been a disgrace. I've come here for the past five years. My symptoms have been ignored and poorly dealt with. They make you feel gaslit into thinking your issues are in your head. I came for mental health support and they made me repeat myself about three times before I received any sort of help due to lack of recording. I've had issues with hairloss that they completely ignored. My last straw was being invited to a flu vaccination, waiting 30mins to be told that it was sent my mistake. They were aware of this glitch but didn't even have the respect to make their patients aware. Avoid at all costs unless desperate.