I had the joys of meeting David and Vikki yesterday, when I had to go in for a minor operation. Let's just say I was rather nervous (this was my first ever time in a hospital).
I didn't know what to expect as I have tried to call about the procedure a few times but either was no answer or the person answering the phone didn't have any answers, promised I'd get a call back but this never happened and a fear of needles seriously didn't help me.
When I went in I was rather apprehensive, had loads of questions and really nervous. David has a really good sense of humour meanwhile being super professional. Vikki was there the whole time talking to me, asking questions whilst the procedure was going on which made me feel at ease and took my mind off of what was actually happening. Both of them went through the "aftercare"(do's and not to do's) with me.
Honestly I couldn't fault them. They were both really professional and funny which helped a lot. I'd lie if I say I want to go through "experience" ever again but if I do hope I get David and Vikki, I hope I can make up for being a nervous wreck at the beginning of the procedure. I would like to thank them again for looking after me and handling my "freakout" so well. Keep up the good work.🙏🖤
"Stirling dermatology"
About: Forth Valley Royal Hospital / Surgical Skin Team Forth Valley Royal Hospital Surgical Skin Team Larbert FK5 4WR Outpatients Centre / Dermatology Outpatients Centre Dermatology FK8 2AU
Posted by D.S. (as ),
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Update posted by D.S. (a service user) nearly 2 years ago