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"first class treatment from skin surgical team"

About: Forth Valley Royal Hospital / Surgical Skin Team

(as a service user),

I was  under investigation for suspicious  skin lesion ,   I was seen by Pamela Reid Advanced nurse practitioner to have lesion removed - I  was very nervous  but Pamela eased my anxiety and explained everything thoroughly ! both Pamela and hcsw were polite courteous and treated me with dignity and respect . I felt the service was first class and would not of had better service if I went private a credit to forth valley hospital and the nhs ! 

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Response from Pamela Reid, Surgical Skin Practitioner, Surgical Skin Team, NHS Forth Valley nearly 2 years ago
Pamela Reid
Surgical Skin Practitioner, Surgical Skin Team,
NHS Forth Valley
Submitted on 29/09/2023 at 09:47
Published on Care Opinion at 09:47


Thank you for taking the time to leave feed back.

I am glad that my team and I made you feel at ease, as it can be an anxious time/appointment. It is nice to know that our practice made you feel comfortable and respected. We aim to have this standard with all our patients.

I hope your wound is healing well.

Many thanks

Pam

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