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The treatment I have received has been tremendous

Posted By Mr V

"The treatment I have received has been tremendous"

About: Craigavon Area Hospital / Discharge Lounge Craigavon Area Hospital / ENT and Urology inpatient West 1

(as a staff member posting for a patient/service user),

Treated very well in 1 West and now in Discharge Lounge and everyone has been great with me - doctors, nurses and all staff have all done their bit for me.

Mirrors could be put up in 1 West, that is my only complaint, apart from that the treatment I have received has been tremendous.

Very good experience in Discharge Lounge, kept nice and clean and tidy all over the Hospital. 

I  would like to thank all staff for their hard work and dedication and everything they have done for me.  No Physio needed, but I am sure they would do their best for me too.

Food is excellent, can't say a bad word about any of it and good variety to choose from.     

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Responses

Response from Laura White, Ward Manager 1W ENT/Urology, Acute Directorate, Southern Health and Social Care Trust 7 months ago
We are preparing to make a change
Laura White
Ward Manager 1W ENT/Urology, Acute Directorate,
Southern Health and Social Care Trust

Submitted on 29/09/2023 at 12:57
Published on Care Opinion at 13:24

Thank you for taking the time to feedback on your positive experience on 1West. There is a mirror in the male toilets but I have raised a request with estates to get a mirror put up in the single disabled access toilet at the bottom of the ward.

I shall share your feedback with all the team and wish you well in your continued recovery.

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Response from Jill Robinson, Admin Support , Support Services, CAH, Southern Health and Social Care Trust 7 months ago
Jill Robinson
Admin Support , Support Services, CAH,
Southern Health and Social Care Trust

Submitted on 29/09/2023 at 14:12
Published on Care Opinion at 14:12

Thank you for taking the time to write about your experience on 1 West.

I will pass on your kind comments regarding the food and cleanliness of the ward to our Catering Department and Domestic Services Team.

Take care.

Jill

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