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"The care of my sister who has a dementia"

About: Dundee Health & Social Care Partnership

(as a carer),

It is now two years since I first raised the issue of care for my sister. The outcome of that first piece on Careopinion was that a social worker was assigned. My sister’s condition has deteriorated and we currently have input from the local Alzheimers UK dementia resource worker, the Post Diagnosis Service support worker, a nurse from the Old Age Psychiatry team and a social worker. However, we still don’t have a care package in place. I’m told by the social worker that there are no available care workers.

At present my sister lives in Dundee and I live 12 miles away in Angus, I travel very regularly to Dundee to see to her needs which are increasing as her condition continues to deteriorate. I have tried to pursue a move for her into sheltered/supported housing near me, so that I can continue to offer her support as a carer in a way that is more sustainable for me and would reduce the need for professional intensive support. Unfortunately this has not been successful to date, and this appears to largely be due to a lack of teamwork and coordination within the professional support and no system in place to allow such a move between local authorities which would help meet the care needs of individuals and their families.

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Responses

Response from Senior Officer, Business Planning and Information Governance, Dundee Health and Social Care Partnership, Dundee City Council nearly 2 years ago
Submitted on 27/09/2023 at 17:33
Published on Care Opinion on 28/09/2023 at 09:32


We are sorry our services have not met expectations. Can you please provide our complaints team with more information to allow us to investigate and respond to you directly. You can email us at dhscp.complaints@dundeecity.gov.uk

Update posted by gruffthree (a carer)

Thank you. I have been in communication with the leader of the integrated team and I feel I am now being heard and attempts are being made to meet my sister's needs.

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