I had been very ill for a week and under the advice of my GP attending the hospital. I was severely dehydrated and required fluids.
I was taken fairly quickly in A&E but repeatedly left for periods of time without fluids. I was seen by a doctor who advised they didn’t know what was wrong and decided to push 3nr antibiotics. A&E requested a urine sample and sent me to a communal toilet - I struggled to get to the toilet and back because I was so unsteady on my feet and very breathless.
They decided to keep me in to run further tests. I was moved to medical assessment unit. There I was told repeatedly to take paracetamol despite advising that I was unable to keep anything down. Nobody was willing to help with my sickness - I was forced to used the communal toilet to be sick. The communal toilet was dirty from other people’s bowel movement.
The nurses told me sickness was not actually a symptom it was due to my fever and that whilst I was having a fever I would not be discharged.
The consultant came in mid morning and advised me I had glandular fever, sepsis and hepatitis. More bloods were taken and then a nurse told me I was discharged. I was in no fit state to walk myself out the hospital. Nurses deemed me unable to walk to a vending machine for a drink but I was to get changed and walk out? Nobody told me what to expect when I get home, I did not think I was fit enough to go home; especially not to be walking out into the street myself.
I was then told to come back the following Monday for bloods and an ultra sound. I duly came in via the A&E entrance as per the appointment card. The receptionist implied I should not have come in that entrance then directed me to the correct unit. My bloods were taken promptly and I was then advised it would be 2 pm before my ultra sound.
My father was with me and raised this issue with the nurse on reception. He asked them if they thought it acceptable? They would not engage and advised he was being very rude because he’s not allowed to query the flow of works.
We then had to wait hours again after the ultra sound to see a consultant. Nobody would tell us how long I would need to wait.
Finally I seen the consultant and they advised me I never had sepsis and had not hit any of the markers - I had repeatedly been told I was hitting the markers when I was admitted.
I feel I am repeatedly being told limited/vague/conflicting information and repeatedly being left for indefinite periods of time which I do not think is acceptable.
"Care received"
About: University Hospital Monklands / Emergency Department University Hospital Monklands Emergency Department ML6 0JS University Hospital Monklands / Medical Assessment Unit University Hospital Monklands Medical Assessment Unit ML6 0JS
Posted by Megan825 (as ),
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