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"I went in for an operation and it was actually an enjoyable experience"

About: Perth Royal Infirmary / General Surgery

(as the patient),

I went in for an operation and the staff couldn’t have been any nicer or any more helpful. 

All of the staff I had the pleasure of meeting were so caring and helpful and very professional and were able to keep me in a happy and relaxed mood with their positive and friendly attitudes. 

I can’t thank all of the porters, trainees, nurses, doctors, anaesthetists, and the surgeons enough. 

They really helped me feel at ease as I had a really bad experience at a different hospital previously and I wish that every ward in every hospital was like this. 

It’s a strange feeling when you are discharged but want to stay because the people were so nice to you.  

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Responses

Response from Kerstin Poppe, NHS Tayside 8 months ago
Kerstin Poppe
NHS Tayside
Submitted on 22/09/2023 at 16:58
Published on Care Opinion at 17:06


Thank you for your feedback. I am still smiling while I am writing this response.

I am delighted that you had such a good experience and you are welcome to come back. Maybe not as a patient next time, just to say hello..

I will make sure to share your feedback with our team.

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