"Not a good practice"

About: Dun Cow Surgery Dun Cow Surgery London SE1 5LU

Posted via nhs.uk nearly 2 years ago

I find this surgery understaffed. Not enough nurses available or doctors. I had to wait 5 days for a dressing to be redressed. Nurses and doctors are available at other sites but I registered at this surgery because it was easy to get to. Why should patients have to travel further particularly if they are not very mobile. To my mind it is a waste of a building.
I have been offered a covid booster for the new strain but I would have to travel to Spa Road miles away. No thank you.!
When telephoning one has to go through to a hub instead of reception at your surgery. Absolute madness.

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Dun Cow Surgery

Submitted on 20/09/2023 at 12:21

Published on nhs.uk on 24/09/2023 at 19:05

We're sorry you did not get the experience you were expecting from us. We would encourage you to make contact with the practice team to discuss your issues further. https://www.nexushealthgroup.nhs.uk/contact
Regarding your Covid vaccination, these are not administered by the practice team - you will have been invited to the Southwark Hub which is at the Bermondsey Spa Surgery.

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