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Full marks to all concerned.

Posted By golfbz94

"Full marks to all concerned."

About: Dumfries & Galloway Royal Infirmary / Cardiology Dumfries & Galloway Royal Infirmary / Day Surgery

(as the patient),

The service I received when having a pacemaker fitted was above and beyond expectation.

Care, kindness, concern with a bit of humour thrown in.

And a very professional operation.

Full marks to all concerned.

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Responses

Response from Alexis Brain, Patient Experience and Safety Manager, Patient Experience, NHS Dumfries and Galloway 7 months ago
Alexis Brain
Patient Experience and Safety Manager, Patient Experience,
NHS Dumfries and Galloway

Submitted on 19/09/2023 at 17:13
Published on Care Opinion at 17:13

Dear golfbz94,

Thank you so much for taking the time to share your feedback with us. I appreciate that it can be a scary time when you are going through a procedure such as the fitting of a pacemaker, and I am delighted to hear that it all went well for you.

The team will be appreciative of your kind words, and I will ensure that your post is shared with them.

Thank you again sharing your story, we always appreciate hearing from our patients, and learning about their experiences.

kind regards

Alexis

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