Most of my appointments are now over the phone. I'm not given an approximate time. I wait in all day and a couple of times I've accidentally missed the call. There is no message to indicate if someone will call back and when and it's from a private number so I can't call back, especially if the call comes after 5pm and all the consultants have gone home. Having cancer treatment completely disrupts your life and damages your mental health as it is. Please can you do something to make the telephone appointment system less disruptive and uncertain?
"Waiting all day for telephone consultation"
About: The Christie The Christie Manchester M20 4BX
Posted via nhs.uk
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