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"All the staff were great"

About: Golden Jubilee National Hospital / Endoscopy

(as the patient),

I was at the Golden Jubilee for a scope, I was quite nervous but all the staff were great & really put me at ease. I can't remember all your names but you were all fantastic, many thanks to you all.

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Response from Paula McPhail, Feedback and Legal Co-ordinator, Clinical Governance, NHS Golden Jubilee 15 months ago
Paula McPhail
Feedback and Legal Co-ordinator, Clinical Governance,
NHS Golden Jubilee
Submitted on 04/04/2024 at 10:09
Published on Care Opinion at 10:09


Dear Wee Anne

Firstly, I wish to apologise for the lack of response to your post. We really appreciate the time you took to post such lovely comments on Care Opinion. I was especially pleased to read that the staff put you at ease, as coming into hospital for any procedure can be very worrying time for people. Please be assured I will pass your compliments onto the scopes teams, as they will be delighted to read these.

Thanks

Paula

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