This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Fantastic maternity care"

About: Crosshouse Hospital / Maternity care

(as a service user),

I recently had to go into Ayrshire Maternity Unit for 2 nights due to complications. The care I received was absolutely exceptional, world class. All staff were so compassionate, knowledgeable, and calm in difficult circumstances. Special thanks to the lovely midwives including Gemma and Genna who put me at ease and reassured me during assessment.

All the talented doctors including Cairn, the anaesthetic consultant, and Dr Silf who were all so skillful and compassionate and made me and my unborn baby feel incredibly safe despite the circumstances. The friendly and helpful catering and domestic staff, and just everyone I encountered in my short stay. I literally cannot praise the care I received highly enough, and feel very fortunate that my son will be born in this lovely safe clean skilled environment in a few short weeks.

Everyone I encountered made what could have been a really scary time much less so as I knew we were getting really well looked after. I also felt staff went above and beyond the call of duty to make sure we felt okay. My wee family are beyond grateful for the care and compassion and skill shown to us over this admission but also my entire pregnancy, including from my wonderful community midwife Kelly who has been a tremendous compassionate support and source of knowledge throughout, and the staff at EPAS who guided us through tough times. Thank you all so much. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Attica Wheeler, Head of Midwifery (Associate Nurse Director Women and Childrens Services), Ayrshire Maternity Unit, NHS Ayrshire and Arran 7 months ago
Attica Wheeler
Head of Midwifery (Associate Nurse Director Women and Childrens Services), Ayrshire Maternity Unit,
NHS Ayrshire and Arran

Manages the midwifery service and women and children's service

Submitted on 12/09/2023 at 16:28
Published on Care Opinion at 16:28


Dear Leia87

Thank you so much for sharing your experience with us. We thank you for taking the time during what must be quite stressful to write to us. We look forward to welcoming your son to this world in the coming weeks. I will ensure your message is passed on the all the teams you mentioned.

I wish you the very best on your upcoming birth and look forward to hearing how your new family is thriving

Kind regards

Attica

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k