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The team are skilled at what they do

Posted By Des61

"The team are skilled at what they do"

About: Glasgow Royal Infirmary / Ear, Nose & Throat New Stobhill Hospital / Pre-Operative Assessment clinic Queen Elizabeth University Hospital Glasgow / Day surgery

(as the patient),

First of all after months of a serious sinus infections, I got referred to see Mr/Dr Okhovat at Glasgow royal for a clinic meeting. As I've seen mentioned in other stories, he's an amazing guy to talk with, and also to listen to on his take on what he sees and thinks of the situation.

Although the complexity of the operation sounded simple due to previous surgery I had had ,I had totally confidence about the surgery being done by Dr Okhovat and his medical team. As the operation was done at the Queen Elizabeth hospital at Goven, the care and well being of my operation and my recovery was 100% faultless.

From the time of the first appointment to my latest appointment the medical profession team, the pre op girls at stobhill, and also Queen Elizabeth has been amazing and the same can be said for the clinic appointment staff at the Royal infirmary. The surgery that has been done and the care and information by Dr Okhovat and his medical team has been amazing as has my time at any of the Glasgow area hospital listed above. Dr Okhovat and for anyone reading the reviews on here, Dr Okhovat and his team are skilled at what they do, and I am forever indebted to them all for my recovery. 

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Responses

Response from Kim Kilgour, Clinical Services Manager, Critical Care and Theatres - South Sector, NHSGGC nearly 2 years ago
Kim Kilgour
Clinical Services Manager, Critical Care and Theatres - South Sector,
NHSGGC

Submitted on 13/09/2023 at 10:25
Published on Care Opinion at 14:23

Dear Des61

Thank you for taking the time to leave us your feedback on Care Opinion.

I am delighted to hear the care and treatment you received from theTheatre staff at QEUH was to a high standard and you felt well cared for.

I pass on your thanks to the teams who cared for you, who I'm sure will be touched to hear you had such a positive experience.

I hope your feeling a lot better and recovering well back at home.

Kind regards

Kim

Clinical Service Manager

Theatres, Anaesthetics & Critical Care

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Update posted by Des61 (the patient)

Hi again. It was such a daunting time, but to be so well looked after by all teams concerned, it is a pleasure to say a big thankyou for everything everyone did, and mr/dr okhovat and his skills of what he does,its been my pleasure to say how great the nhs in Glasgow area have been

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC nearly 2 years ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 18/09/2023 at 12:48
Published on Care Opinion at 12:48

picture of Kevin Torbet

Dear Des61

Thank you so much for taking the time to leave us such lovely feedback in regards your experience of attending the ENT and Pre-Op Department's of the Glasgow Royal Infirmary and New Stobhill Hospital.

I was delighted to hear Dr Okhovat and the team have had such a positive influence on your care and you have felt fully supported throughout.

I have passed on your thanks to the team who have asked me to thank you for your kind words. It really means a lot to the staff.

Kind regards

Kevin

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