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Support for my Mum

Posted By 34ZZ

"Support for my Mum"

About: Scottish Ambulance Service / Emergency Ambulance

(as a relative),

My parents were attending a local Highland Event. My Mum collapsed whilst there.  Thank you to the paramedics and first responders who quickly came to my Mums aid. Ensuring she had a proper assessment and advice. My Mum felt the team went above and beyond to reassure both her and my Dad. We are once again grateful to the professionalism of our health care services in Grampian, this time Paramedic Moira and her colleagues at SAS. On behalf of my family, thank you!

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Responses

Response from David King, Patient Experience Coordinator, Corporate Affairs, Scottish Ambulance Service nearly 2 years ago
David King
Patient Experience Coordinator, Corporate Affairs,
Scottish Ambulance Service

Submitted on 11/09/2023 at 08:10
Published on Care Opinion at 08:10

Dear 34ZZ

Thank you for sharing your story. It must have been a very worrying time for you all.

If you would like me to pass on your thanks to the ambulance crew may I ask that you contact our Patient Experience Team at sas.feedback@nhs.scot with your name, Care Opinion name, your mum's name and that address and date we attended.

I do your mum is feeling better now.

Kindest regards

David

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