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You are treated like a person and not a number

Posted By learningne55

"You are treated like a person and not a number"

About: Hull ReNew

(as the patient),

My story is about cannabis addiction. I have been with renew for 3 months and still ongoing they provide the upmost best standard any service can give. Staff are fantastic and gave very good advice they put their clients first and go above and beyond for them. You are treated like a person and not a number. 

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Responses

Response from Matthew Butler, Peer Mentor Coordinator & Volunteer Lead, ReNew, Change Grow Live nearly 2 years ago
Matthew Butler
Peer Mentor Coordinator & Volunteer Lead, ReNew,
Change Grow Live

Holistically supporting adult service users to initiate recovery from drug and/or alcohol dependence; empowering Service Users to build their own recovery capital and supporting them to move into long term sustained recovery and social (re) integration. It is my responsibility to co-ordinate the work and development of all Pathways to Recovery through Peer Mentors and provide a point of liaison for Service Users and their feedback.

Submitted on 07/09/2023 at 13:07
Published on Care Opinion at 13:07

picture of Matthew Butler

Thank you so much for sharing your feedback regarding your experience with ReNew and your journey to overcome cannabis addiction. It warms our hearts to hear about your positive experience with our service!

At ReNew, our primary goal is to provide the best possible support to individuals on their path to recovery. We are thrilled to hear that you found our staff to be fantastic and that they offered valuable advice throughout your journey. Treating our clients as individuals and not just numbers is a fundamental aspect of our approach, and we are delighted that you felt this personalised care.

If you have any further comments or suggestions, please do not hesitate to reach out to us. We are here to support you on your journey to recovery!

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