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"Disgusting and rude staff "

About: Cumberland Centre

The receptionist booked me in and told me it’s was at least a 5.5 hour wait basically did I need to be there when I went into triage I was told i probably won’t get another X-ray baring in mind my swelling and bruising is 10x worse then it was before I was seen a week ago i couldn’t move my hand properly and had pins and needles but apparently that’s normal and the arm had been knocked again after my fall would not recommend this place!

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Responses

Response from Cumberland Centre nearly 2 years ago
Cumberland Centre
Submitted on 11/09/2023 at 07:23
Published on nhs.uk at 19:37


I am very sorry to hear that this was your experience.

Please contact the Patient Advice & Liaison team (PALS) team directly, giving your full details, so that I may investigate this further.

PALS can be contacted on 01752 439884 or by email at plh-tr.PALS@nhs.net

Please quote reference PALS 73697 when making contact so we can align any future contact from you with this website comment.

Kind Regards

Louise Bunn

Lead Specialist Nurse Practitioner & Nurse Manager,

UTC Cumberland Centre

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