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I couldn't have hoped for better support.

Posted By aoiy23

"I couldn't have hoped for better support."

About: Craigavon Area Hospital / Neonatal Unit

(as a staff member posting for a patient/service user),

Our daughter has been under the care of the dedicated team at Craigavon Hospital's Neonatal Unit for some time now. Each and every staff member has been truly exceptional. They consistently provided us with reassurance and kept us well-informed about our child's progress throughout this journey. I couldn't have hoped for better support.

This has been a challenging journey for our family, but knowing that our wee baby girl is in capable hands receiving great care has made it considerably more manageable. I can't express my gratitude enough to the remarkable staff for their unwavering commitment and care.

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Responses

Response from Seanna McKerr, Staff Nurse, Neonatal Unit, Craigavon Area Hospital, Southern Health and Social Care Trust 8 months ago
Seanna McKerr
Staff Nurse, Neonatal Unit, Craigavon Area Hospital,
Southern Health and Social Care Trust

Submitted on 05/09/2023 at 21:31
Published on Care Opinion at 21:31

picture of Seanna McKerr

Hello

Thank you for the wonderful feedback regarding your daughters care.

We are sure it is extremely difficult having your little one spend time in neonatal, but we are reassured that you are happy with the support and care shown to you all.

We strive to promote family integrated care, we view parents as partners in care and prioritize regular updates and involvement.

We wish you and your baby girl well.

Your feedback will be happily shared among our team.

Thanks,

Seanna

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