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"A great experience with my new consultant"

About: Daisy Hill Hospital / Maternity care Maternity care / Maternity/Gynae Outpatients

(as a staff member posting for a patient/service user),

I had an antenatal appointment with my consultant, Doctor Chinnadourai. I was greeted by a lovely member of staff at reception who instructed me to check in on the machine. It was straightforward and easy to use.

The waiting room was lovely and clean, with plenty of seats and room for patients waiting. My appointment ran slightly late but I was happy to wait. I know they are very busy. I was seen after about 15 minutes of waiting.

I was called in by a lovely friendly staff member called Stella. I then was taken in to meet Doctor Chinnadourai, who was very nice and welcoming. She really explained everything we discussed very thoroughly and kept me well informed of everything throughout the appointment.

The doctor then took me over to do a scan on me and was very good at talking us through the scan and explaining to us what she could see. Doctor Chinnadourai was very reassuring and made us feel very relaxed during our appointment. I had a very good experience today in Daisy Hill Maternity Outpatients department.

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Responses

Response from Emma Jo Bailie, Sister MLU DHH, Acute, Southern Health and Social Care Trust 8 months ago
Emma Jo Bailie
Sister MLU DHH, Acute,
Southern Health and Social Care Trust
Submitted on 20/09/2023 at 08:57
Published on Care Opinion at 08:57


Thank you for laving such lovely Care Opinion feedback regarding your recent appointment in Daisy Hill Maternity Outpatients Department.

I am delighted to hear you were made feel relaxed and informed during your appointment.

I will pass on your kind words to Dr Chinnadurai, Stella and the whole team!

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