After my 5 day stay on ward 12 with treatment for UTI/UROSEPSIS started by recent chemotherapy I was discharged from ward to the Discharge Lounge. When I entered one patient was waiting and another arrived shortly after me. Being a Sunday it was not busy but a very hot day. The air in the room was like a sauna (not good for patients still being treated for infection with temperature issue). Thinking my stay would be short I phoned my partner to pick me up from a distance away, and waited patiently in room getting hotter. All the staff were sat at a table hugging the one and only fan in room.
After an hour or so the first patient was getting annoyed over waiting for her ambulance home and suggested she got a family member to pick her up but she was told another 15 mins. I then asked how much longer I needed to wait and being told waiting for pharmacy to deliver antibiotics (they phoned me hours before on ward). I told them I was struggling with the heat and suggested I could go outside
As soon as I arrived outside one of the staff came out with medication and discharge letter but needed to go back to room for my personal medication I arrived with. I entered the room and went to table whilst a staff member sorted my medication bag, jokingly stood in front of fan and mentioned stealing their breeze also commented how nice it would be to place a patio door onto the unused green garden outside. At that point another staff member talking to another so I could hear said if they were on her own they would buy a coffee in the near cafe and wait there. They had obviously not been through muscle invasive bladder cancer, had a recent bladder removed with complications, using a urostomy bag for life, having chemotherapy resulting to long stay in hospital with life threatening urosepsis infection, I need to keep away from other people.
I just ignored the comment and wanted to get home. I do not feel this is any way to treat people who are still unwell and vulnerable, especially a cancer patient being treated still for a serious infection. The rph discharge lounge needs more ventilation - I wouldn't care if the hospital is full of air fans, and some staff need to be more considerate to patients needs.
"Unacceptably hot Discharge Lounge"
About: Royal Preston Hospital Royal Preston Hospital Preston PR2 9HT
Posted by Dinky66 (as ),
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