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The care was of such a high standard

Posted By telescopiumrg77

"The care was of such a high standard"

About: Aberdeen Royal Infirmary / Oral and Maxillofacial Surgery

(as the patient),

I was admitted to the Maxfax ward at ARI with Parotitis in August. The staff were waiting for me on arrival after being referred there by G Docs. The consultants, doctors, nurses and auxiliary nurses could not have been kinder and more attentive. I had a room to myself and there was always someone there if I needed anything. No waiting in corridors or any of the horror stories we hear.

The care was of such a high standard, going above and beyond to do anything help me. I was there for a week and my experience was such a positive one I felt the need to share my story. Even the hospital food was good!

A special thanks go to Mr Ryan, Dr Geddes, Andrew, Louise, Laura, Caitlin, Mark, Kim and Sarah. 

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Responses

Response from Jane Beattie, Nurse Manager, Surgical 1 (Surgical Division), NHS Grampian nearly 2 years ago
Jane Beattie
Nurse Manager, Surgical 1 (Surgical Division),
NHS Grampian

Submitted on 13/09/2023 at 11:04
Published on Care Opinion at 11:04

Thank you telescopiumrg77, for taking the time to give such lovely feedback and for sharing your story after your recent admission to the Maxfax Ward.

I will share your positive feedback with the whole team and I know they will be absolutely delighted.

We as a team strive to give the best person centered care we can, so this is very reassuring to read that the team were attentive and kind.

I will be sure to pass on your message to the catering team also.

We hope you are recovering well.

With thanks and best wishes.

Jane

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