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"The staff here are really nice and helpful"

About: Craigavon Area Hospital / 1 North Cardiology

(as a staff member posting for a patient/service user),

My experience on Ward 1 North has been great. They explain things well, and if I don't get something, they take the time to explain until I do. Everyone on the staff has been equally friendly, so I can't pick just one.

The ward is clean and comfortable. The cleaning staff pay a lot of attention to cleanliness, always cleaning tables and window ledges. I can't think of anything that needs improvement. The ward itself is comfy and clean, and the bathrooms are fine. The food has been good, and the noise at night isn't too bad. Overall, I don't think there's much that needs to change – I'm quite happy.

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Responses

Response from Jill Robinson, Admin Support , Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services, Southern Health and Social Care Trust nearly 2 years ago
Jill Robinson
Admin Support , Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services,
Southern Health and Social Care Trust
Submitted on 06/09/2023 at 14:49
Published on Care Opinion at 15:23


Thank you for taking the time to post about your positive experience on 1 North.

I will pass on your kind words regarding the food and cleanliness of the ward to our Catering Department and Domestic Services Team.

Wishing you a speedy recovery.

Jill

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Response from Eileen Magowan, Clinical Sister 1 North, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust nearly 2 years ago
Eileen Magowan
Clinical Sister 1 North, Medicine and Unscheduled Care Directorate,
Southern Health and Social Care Trust
Submitted on 07/09/2023 at 16:24
Published on Care Opinion at 16:24


Good Afternoon,

I am pleased you have had a positive experience during your time in 1 North,

Get well soon,

Eileen Magowan,

Clinical Sister,

1 North.

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