"Helpful, informative, friendly and empathetic"

I attended this morning for an infusion to prevent deterioration in my health. My anxiety about the treatment I was to receive was quickly reduced by speaking with nurse Noreen. She was very helpful, informative and was very friendly and empathetic. She was very professional with her nursing duties as the treatment progressed. Unfortunately I do not recall the name of the doctor who spoke with me but she too was very professional and discussed with me all the information I needed to know. The ward staff were friendly and it seemed to be a nice environment for staff to work and patients to feel like they are receiving great care. Well done to Noreen and her colleagues.