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"Grateful for Amazing Care"

About: Royal Hospital for Children (Glasgow) / Respiratory Medicine (Ward 3C)

(as a parent/guardian),

Our daughter has been under the care of Dr Thompson and Dr Weir for around five years, when she had an acute admission of two weeks due to pneumonia and a collapsed lung. This was a concerning time for us.

She had three further hospital admissions of shorter length, and since then  has been receiving fantastic ongoing review and continuous care from Dr Weir and Dr Thompson, in person and post COVID via Near Me consultations.

She was recently discharged from their care which was a milestone moment in terms of how far she has come. We just want to highlight the tremendous care she has received, truly person-centred, from Dr Weir and Dr Thompson during this entire period, especially during the pandemic when her respiratory issues were of great concern to us. 

Thanks also to the Paediatric Respiratory Physio Team who have also been involved in her care.  As an NHS employee myself, I know how challenging the last few years have been for everyone in the NHS, but the level of care our daughter has received has been amazing and something we are truly grateful to have received.  Thanks again and we'll miss you.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC nearly 2 years ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 11/09/2023 at 09:13
Published on Care Opinion at 09:13


picture of Kevin Torbet

Dear Angfy56

Thank you for taking the time to leave us your feedback on Care Opinion.

I was absolutely delighted to hear the care and treatment your daughter received from our staff was to a high standard and she was well cared for.

I can fully understand how worried you and your family must have been throughout her journey so to hear Dr Weir and Dr Thompson went beyond the call of duty was very heart warming.

I will be happy to pass on your thanks to the team who I'm sure will be as touched as I was to read your lovely comments.

I hope your daughter is feeling a lot better and recovering well back at home.

We'll miss you all too.

Kind regards

Kevin

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Response from Ashley Johnstone, Physiotherapy Head of Service, Physiotherapy Department, Royal Hospital for Children, NHS Greater Glasgow and Clyde nearly 2 years ago
Ashley Johnstone
Physiotherapy Head of Service, Physiotherapy Department, Royal Hospital for Children,
NHS Greater Glasgow and Clyde
Submitted on 15/09/2023 at 11:50
Published on Care Opinion at 13:09


picture of Ashley Johnstone

Dear Angfy56

Thank you for taking the time to share your kind words on care opinion.

I am delighted to read that your daughter was so well cared for during her time under the care of both Dr Thomson and Dr Weir. I will ensure that your thanks is passed to them and to the Respiratory Physiotherapy Team.

I wish you and your daughter all the best for the future.

Kind Regards

Ashley

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