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"The entire staff exhibited remarkable professionalism"

About: Daisy Hill Hospital / Male Medical

(as a staff member posting for a patient/service user),

I started my stay at Daisy Hill when I was referred by my GP to come here. The instant I stepped into the hospital premises, the entire staff exhibited remarkable professionalism. From the kindhearted porter who took me up to the ward, to the dedicated doctors on the ward, their cheerful demeanor stood out.

I was taken to the male medical ward, where I've spent the majority of my time during this hospital stay. The ward environment has been equally impressive, with the nursing team demonstrating exceptional competence and compassion. Gratefully, I am now on the path to recovery, and I can confidently say that my overall experience at the hospital has been nothing short of exceptional. Everyone has been incredibly helpful and ensured that we have had no issues.

My room is great it is kept incredibly spotless and we have both been very comfortable. The room has everything we have needed. There are no areas I can think of that need improving as everything has been perfectly fine so far. I have nothing to suggest regarding improvements

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Responses

Response from Sharon Donnelly, Clinical sister Male Medical and Coronary Care DHH, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust about a year and a half ago
Sharon Donnelly
Clinical sister Male Medical and Coronary Care DHH, Medicine and Unscheduled Care Directorate,
Southern Health and Social Care Trust
Submitted on 26/10/2023 at 20:53
Published on Care Opinion at 20:53


Good Evening,

I want to thank you for taking the time to leave a review on your stay on Male Medical.

I am glad to hear this has been a positive experience for you.

Good communication is so important for a patient during their hospital stay so I am glad you were happy with this.

I will pass on your kind comments to the staff as it will mean a lot to them to hear this.

I wish you a speedy recovery and all the best in the future.

Sharon

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