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Amazing nurses

Story from nhs.uk

"Amazing nurses"

About: Russells Hall Hospital

I can’t begin to express my gratitude to the IBD nurses at Russell’s hall. From the day of my diagnosis (2 years ago) to my current issues around my health/ they’ve been nothing but supportive, efficient in their responses and incredibly detailed and knowledgable about things that absolutely terrify me.

To know that I have them to turn to with any concern gives me a sense of calm in an ongoing storm. They really are amazing at what they do. I’ve heard of other patients with IBD who haven’t had great experiences with their IBD teams so I forever count my lucky stars.

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Responses

Response from Patient Experience Administrator, Patient Experience, The Dudley Group NHS Foundation Trust 8 months ago
The Dudley Group NHS Foundation Trust

Submitted on 01/09/2023 at 17:26
Published on Care Opinion at 17:26

Dear patient,

Thank you for taking the time to tell us about your positive experience at our IBD clinics. We are happy to hear that staff were able to provide excellent care and treatment and were able to keep you at ease during some of your most difficult times. We have passed on your kind words to senior management who will be happy to hear of them.

All the best and take care,

Patient Experience Team

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