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"Outpatients in Bernish House has friendly and approachable staff"

About: Daisy Hill Hospital / Outpatients

(as a staff member posting for a patient/service user),

I am in outpatients for a urology appointment. I have been here a few times so it does not faze me being here however, I do see a lot of nervous people here at times and I wish I could help them. The staff do their best to give out a calm aura to settle people and I find it works. The treatment and advice I be given here is always top class and I cannot deny that the staff are the best in the business. 

The staff are always here if you need to talk and support you in anyway possible. 

Outpatients in Bernish House has friendly and approachable staff. 

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Responses

Response from Sinead Carvill, Staff Nurse, Outpatient Department, Daisy Hill Hospital, Surgery and Clinical Services Directorate, Southern Health and Social Care Trust nearly 2 years ago
Sinead Carvill
Staff Nurse, Outpatient Department, Daisy Hill Hospital, Surgery and Clinical Services Directorate,
Southern Health and Social Care Trust
Submitted on 07/09/2023 at 09:39
Published on Care Opinion at 09:53


Thank you for your complimentary review. we are glad that we were able to make you feel at ease when attending the Outpatients department. We aim to provide patients and their families with a high standard of care and this is only possible by having great staff. I will pass your comments on to our team and wish you well.

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