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"Outpatients is exceptionally well run"

About: Daisy Hill Hospital / Outpatients

(as a staff member posting for a patient/service user),

I am here in Bernish house for an outpatients appointment for urology. The department is clean and tidy. The department was quiet so it seemed all the appointments were well timed. I was quite early for my appointment as I did not know where it was, the reception in the hospital gave me good directions to get here. 

The staff so far have all been lovely and very smiley. Their smiles made them easier to approach and they all spoke very nicely. 

Outpatients is exceptionally well run. 

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Responses

Response from Sinead Carvill, Staff Nurse, Outpatient Department, Daisy Hill Hospital, Surgery and Clinical Services Directorate, Southern Health and Social Care Trust nearly 2 years ago
Sinead Carvill
Staff Nurse, Outpatient Department, Daisy Hill Hospital, Surgery and Clinical Services Directorate,
Southern Health and Social Care Trust
Submitted on 27/09/2023 at 14:16
Published on Care Opinion at 16:00


Thank you for your kind comments. We are delighted you had a positive experience when visiting our department. We will pass on your comments to our staff, without whom we would be unable to provide this great service. We wish you well.

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