"Terrible practice"

About: Larksfield Surgery Medical Partnership Larksfield Surgery Medical Partnership Hitchin SG5 4HB

Posted via nhs.uk nearly 2 years ago

Never see or should i say speak to the same doctor twice as it seems impossible to get an appointment to see a doctor. Not able to get appointment after getting a text message after having blood tests how many others give up?.

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Larksfield Surgery Medical Partnership

Submitted on 29/08/2023 at 08:54

Published on nhs.uk on 30/08/2023 at 10:13

We were sorry to have received your review regarding our surgery . Unfortunately with anonymous reviews we are unable to investigate these responses fully. The practice has been working with locum G.P's for some time now to stabilise services we are now in the fortunate position of having recruited 3 new salaried G.P's and have improved our booking system . Should you require an appointment please use the appointments tab on our website . Your request will then be triaged . For patients who require an appointment after a blood test we normally send a booking link so you can book directly but as we are unable to confirm any of your details its not possible for us to see why this wasn't actioned. Please do contact the surgery using our new system and on of our triage team will be able to book you an appointment

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