You can never get an appointment, when you do the gp’s are so dismissive and basically make you feel like you’re insane. Takes multiple appointments to get taken seriously, was told i was fine for over a year until i got referred to a hospital and was told i did indeed have an issue. Went in for the third time about tinitus in my ear which hadn’t improved and was there for 2 minutes whilst they referred me, asked if they had some time to talk about my mental health and they shook their head and made a condescending face and said no id have to book another appointment. I hadn’t even used my 5 minute appointment time, i had had help before from the nhs regarding my mental health and all I wanted was to see if i could have someone to talk to, I’m a teacher and time is limited as is. The way they just brushed me off and never even asked what i needed help with before they dismissed me was shocking. I was quite upset and depressed before i had the appointment and they made me feel even more worthless. I can’t even book said appointment until next week because of how their system works, even then i have to wait over 2 and a bit weeks to see what they have available. Not only that, they were 25 minutes behind on appointments before i got my turn to go in, the least they could’ve done was hear me out. Will be changing surgery asap
"Dismissive and unreachable at the best of times"
About: Yew Tree Surgery Yew Tree Surgery Walsall WS5 4LB
Posted via nhs.uk
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