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"SWAH A&E"

About: South West Acute Hospital / Emergency Care and Medicine Services

(as a service user),

I presented myself to SWAH A&E on a weekend morning in August. I was in considerable pain with a knee injury but the whole process from reception, triage and treatment was smooth and very efficient.

John, A&E nurse, was extremely caring and after X-Ray put me at ease and explained recovery and further review steps.

Well done SWAH A&E.

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Responses

Response from John Kerr, Emergency Nurse Practitioner SWAH ED, Acute Services Emergency Care, WHSCT nearly 2 years ago
John Kerr
Emergency Nurse Practitioner SWAH ED, Acute Services Emergency Care,
WHSCT

assess and treat

Submitted on 03/09/2023 at 09:06
Published on Care Opinion at 09:06


Dear ARMCC

Thank you for taking the time to post your comments about your recent visit to our Emergency Department, here at the SWAH, on this platform.

It is reassuring to read that your journey was smooth and efficient and that you appeared satisfied with your treatment.

You singled me out in your response and it gives me great personal and professional gratification to read how I provided my care to you. Thank you

Finally I hope this response finds you well, and that you are making a steady recovery from your knee injury

kind regards

John Kerr

Emergency Nurse Practitioner (ENP)

SWAH ED

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