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everyone there greeted us with politeness

Posted By aoiy23

"everyone there greeted us with politeness"

About: Craigavon Area Hospital / 4 North Surgical

(as a staff member posting for a patient/service user),

My spouse has been brought to the 4 North Ward a couple days ago.

When we first arrived at the hospital, everyone there greeted us with politeness, professionalism, and compassion. This operation he had was pretty frightening, especially so for my husband because he has never been hospitalized in his whole life. He was reassured by the fact that he had been kept up to date every step of the journey.

Please express our gratitude to all staff members, including doctors nurses, healthcare assistants and plus the brilliant physiotherapist who is working along with my husband.

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Responses

Response from Emma McCann, Ward Manager 4 North, Surgery and Clinical Services Directorate, Southern Health and Social Care Trust nearly 2 years ago
Emma McCann
Ward Manager 4 North, Surgery and Clinical Services Directorate,
Southern Health and Social Care Trust

Submitted on 31/08/2023 at 08:50
Published on Care Opinion at 08:50

As Ward Sister Manager I thank you for your very kind words towards the nursing care you have received whilst in 4 North.

We are delighted to hear you have had a positive patient journey. I will ensure that this is shared with the whole team in 4North.

Best Wishes

Sr Emma Mc Cann

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