"Health visitor"

I’ve found the support from our Louise invaluable with my second child. 

From the prenatal visit she made me feel that any decision we made was the right one as it was for our family - and that has really built my confidence that I’m doing the right thing. Whether that be around birth, feeding, sleep etc.

This has continued through the care we have received postnatally. Whilst maintaining confidentiality, Louise has given me examples of things other mums/families have done that have helped reassure me or to support me to try different approaches. 

Louise always makes you feel that you are important and she has time for you, and is really approachable and open to communicating using different ways. For example she is happy to receive a text if I have a quick question. I have found this really helpful around the juggle of family life. She is never too busy to help, and always comes back to you when she’s working. 

With my first child, I experienced poor mental health postnatally and I struggled to bond with my baby. From our first appt, Louise has discussed this sympathetically with me and my husband. This helped us identify preventative steps and create a plan if this was to happen again; previously I had struggled to have this conversation with my husband. 

Louise is straight talking and incredibly kind, and these are skills that I have hugely appreciated to enable me to have a completely different experience this time round. I’m really grateful for being allocated Louise as our HV, her support to this point, and look forward to continuing to work together.