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"I needed equipment advice"

About: Independent Living Centre

(as the patient),

Felt very welcomed on arrival

Ladies were very patient and kind with me in regards to my pain levels at the time

We talked about sensitive issue which they were very lovely in understanding my needs and struggles in my daily life

Showed me a range of equipment that may help me at home better

I was sized up for a chair which helped me work out what I needed

They also showed me pillows and gadgets I could use around the home

Thank you for giving me a better understanding into what I could use to help me

Wished I’d had a little more time to try a scooter or get some idea of prices but unfortunately time run out

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Responses

Response from Mia Burnard, Senior Administrator (Northern Services), Independent Living Centre (Northern Services), Royal Devon University Healthcare NHS Foundation Trust nearly 2 years ago
Mia Burnard
Senior Administrator (Northern Services), Independent Living Centre (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 29/08/2023 at 16:36
Published on Care Opinion at 16:36


picture of Mia Burnard

Dear kilowz98

Thank you very much for the positive feedback and for taking the time to leave one for us. I have passed this on to the team and they also extend their thanks to you.

We're very glad to know that you have felt supported during your visit to the centre and that you have found your assessment with the therapist helpful and have been given beneficial information about equipment that could help you at home.

Please feel free to ring us anytime if you need more information or if you would like to talk to a member of the Therapy team for a possible second visit to the centre to look at mobility scooters. If you would like to have a read about other mobility aids, our website is full of information and advice. Please visit our website on www.independentlivingcentre.org,uk.

Thank you again for your feedback.

Best wishes,

Mia

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by kilowz98 (the patient)

Thank you for your reply,your be pleased to know I’ve already bought some pillows and support wedge to help me sleep a little better.

thank again for your help and support and guidance on what would be useful for me to Use.

I will definitely take you up on the offer to look into mobility scooters soon

kind regards

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