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Care Opinion

All staff polite and helpful, made me feel at ease

Posted By indiabm68

"All staff polite and helpful, made me feel at ease"

About: Marjorie Warren Unit / Endocrine Investigation Unit

(as a carer),

- wasn't as bad as I was expecting

- everything ran on time.

- autism friendly

- very clean

- liked the size of the space

- everything was explained very clearly.

- learnt a lot about the process and why they were doing it.

- very friendly.

- respectful

- had a sense of humour.

- made an effort to not eat infront of me.

- The room could've had pictures/decorations to distract me.

- All staff polite and helpful, made me feel at ease

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Responses

Response from Aoife Isherwood, Patient Experience Facilitator, Stockport NHS Foundation Trust 8 months ago
Aoife Isherwood
Patient Experience Facilitator,
Stockport NHS Foundation Trust

Submitted on 01/09/2023 at 08:36
Published on Care Opinion at 08:36

Good morning,

Thank you for taking the time to share your feedback following your recent contact with the Endocrine team. I was pleased to see that the support you received was friendly and respectful.

Your feedback will be shared with the Manager and Matron who I know will appreciate hearing this.

Kind regards,

Aoife Isherwood

Patient Experience Team
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