"Disappointing practice "

I usually go to Avonmouth or ridingleaze surgery but unable to book on line and haven't been able to for at least 2 months really getting fed up with it I'm not always well enough to stay on the phone for ages to get through at 8 in the morning especially because by the time i do the appointments have gone, I'm told the reason i can't book on line is because my usual doctor hasn't any appointments or is not there and she isn't there alot so i should be able to book with someone else on line, I'm very close to changing to another surgery