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"Pre assessment and radiology."

About: Perth Royal Infirmary / Pre-Assessment Clinic Perth Royal Infirmary / Radiology (X-rays and Scans)

(as a carer),

The services of the Anaesthetics Pre-Assessment Clinic at Perth Royal Infirmary were experienced by myself in mid June. I found that medical procedures were deployed effectively and professionally. Diane & her staff made me feel completely at ease. The interpersonal skills of the staff were second to none. All Excellent. Thank you. Yours sincerely. 

The services of Perth Royal Infirmary CT SCAN services were experiencing by myself at the end of June. 

All went straight forward only took about 30min for the whole appointment.

Poppy inserted the Cannula for giving access to the contrast injection. Didn't feel a thing.

I found first-hand that medical procedures were deployed effectively and professionally. Poppy & the staff made me feel completely at ease. The interpersonal skills of the staff were second to none. All Excellent. Thank you.

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Responses

Response from Michael Conroy, Manager, Imaging ( Radiology/Nuc Med/Dexa/PET/CT)Patient Access and Assurance, NHS Tayside nearly 2 years ago
Michael Conroy
Manager, Imaging ( Radiology/Nuc Med/Dexa/PET/CT)Patient Access and Assurance,
NHS Tayside
Submitted on 30/08/2023 at 16:27
Published on Care Opinion at 16:27


Dear Young 0976,

Thanks for taking the time in mentioning x-ray and specifically CT scan in this positive post.

I am glad you had a great experience within our department and will ensure the staff are informed of this kind response.

Regards

Mike

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Response from Catherine O'Neill, Lead Radiographer PRI, Radiology, NHS Tayside nearly 2 years ago
Catherine O'Neill
Lead Radiographer PRI, Radiology,
NHS Tayside
Submitted on 31/08/2023 at 12:00
Published on Care Opinion at 12:00


Thank you for posting feedback from your visit to Radiology. It is great to hear that you had a very positive experience and that you found our staff informative, caring and professional. I will pass this on the Poppy and the rest of the team.

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Response from Louise Andrew, NHS Tayside nearly 2 years ago
Louise Andrew
NHS Tayside
Submitted on 01/09/2023 at 12:08
Published on Care Opinion at 12:08


I would like to echo the response's to your initial feedback and thank you for taking the time to leave feedback on your experience in PRI Pre assessment.

Our team work hard to provide our patients with the positive experience you had and it will be lovely to share your comments with the them.

Kind regards

Louise

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