I was admitted to Ward c4 (Haematology) early in July. I ended up having to stay for two weeks due to unresposive itp.
The care I received from the staff on the ward was excellent. Everyone was professional, knowledgeable, caring and friendly.
I couldn't fault anything or anyone. The care was thorough and all the staff - nurses, doctors, phlebotomists, ward clerks, domestic services etc. were approachable and understanding. I was informed about everything that was happening and consent sought for any procedures carried out. Communication was very good.
Even the food was good - much to my great surprise.
I have parkinson's and it is essential that I get my medication on time and at the correct intervals. All the staff managed to get this right and I was never left without my medication at the correct time.
Thank you so much, you all made a very worrying time so much easier to deal with.
"Brilliant Ward for Care & Support"
About: Russells Hall Hospital Russells Hall Hospital Dudley DY1 2HQ
Posted via nhs.uk
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