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Doctor only willing to discuss one alignment

Posted By papafd34

"Doctor only willing to discuss one alignment"

About: General practices in Fife

(as the patient),

Never being able to get through the front line defense of the reception, and then the doctor wants to see you after a blood test, I think great need to discuss a couple of things with them, only to be told once you get in, no I am only here to discuss what I need to discuss with you.

We had a great doctors surgery, happy to help, but these days awful service, they don't seem to have any interest in your health. Now looking to change doctors.

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Responses

Response from Siobhan Mcilroy, Head Patient Experience, Corporate Services, NHS Fife nearly 2 years ago
Siobhan Mcilroy
Head Patient Experience, Corporate Services,
NHS Fife

Submitted on 30/08/2023 at 10:35
Published on Care Opinion at 10:35

picture of Siobhan Mcilroy

Dear papafd34

My name is Siobhan McIlroy and I am the Head of Patient Experience. NHS Fife welcomes all feedback, so thank you for taking the time to post on Care Opinion. I am sorry for the delay in you receiving a response.

I am sorry you are not have a good experience with your Doctors Surgery, it must be frustrating for you. If you want to discuss if further you can email me your details at siobhan.mcilroy@nhs.scot.

Thank you again for sharing your story, best wishes and take care, Siobhan

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Shelley McBain, Interim Service Manager, Primary & Preventative Care, Fife Health & Social Care Partnership nearly 2 years ago
Shelley McBain
Interim Service Manager, Primary & Preventative Care,
Fife Health & Social Care Partnership

Submitted on 12/09/2023 at 12:22
Published on Care Opinion at 13:17

picture of Shelley McBain

Hello papafd34

My name is Shelley McBain, and I am the Interim Service Manager for Primary and Preventative Care. Thank you for taking the time to share your experience on care opinion.

I was sorry to read about your recent experience with your GP practice and that it was not as you expected. If you would like me to investigate this further, please contact me directly at shelley.mcbain2@nhs.scot.

Thank you, and take care

Shelley

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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