I have been a patient of the same consultant since 2019 and I was diagnosed with glaucoma. My last appointment was in December 2021 and then I was to be seen again June 2022.
In the meantime my eye sight was getting worse and I went to Specsavers on and they said I wasn't needing new glasses and that I had cataracts and they would refer me for surgery, so I phoned for a cancellation, which I got. But it turned out to be for the eye test only and I never saw my consultant. I immediately phoned and told both the secretary and also the appointments department about the mix up and they assured me I was still in the system.
I have since had an appointment with another doctor recently, and when I asked why the delay (17 months), I was told there was no record in my files.
"I was told there was no record in my files"
About: Crosshouse Hospital / Ophthalmology Crosshouse Hospital Ophthalmology KA2 0BE East Ayrshire Community Hospital / Ophthalmology East Ayrshire Community Hospital Ophthalmology Cumnock KA18 1EF
Posted by Kimwin77 (as ),
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Update posted by Kimwin77 (the patient) 9 months ago
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